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Our Newsletter


Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund for in-store purchases (see exceptions below). We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Firearms, ammunition, gun powder, primers, electronic media, and food are not returnable or refundable; all sales are final.

Please return all products in their original packaging. Products not returned in the original packing may be subject to a restocking fee. Products showing use will not be refunded or exchanged.

All special orders, refused/rejected/cancelled/web orders may be subject to up to a 30% restocking fee. Handling fees such as shipping expenses and credit card processing fees will not be refunded on these orders.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

General Firearm Sales 

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

Layaway

20% payment down of total merchandise including tax and other applicable fees.

60 day limit from the date of first payment unless other arrangements are agreed upon in writing between purchaser and Tampa Tactical Supply management.

20% of total is non-refundable.

Forfeiture of all deposits and merchandise after 60 days.

Shipping

We can ship to virtually any address within the United States. Note that there are state restrictions on some products, and some products cannot be shipped to all states.  We will not ship internationally or to freight forwarders under any circumstances.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are size weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Abandoned Property

 

Unclaimed property left at Tampa Tactical Supply, LLC greater than 60 days will be forfeited by the customer unless prior arrangements are made in writing between Tampa Tactical Supply, LLC Management and the owner of said property.  All deposited funds for abandoned property will be forfeited.  Reasonable attempts to contact the owner will be made via telephone calls and email.  

Serialized Abandoned Property:  The storage fee for serialized items (firearms, NFA items, electronics, software, etc.) is the greater of $50 or 10% of wholesale value per month from the date of receipt.  At the time of which storage fees are greater than the value of the abandoned property, Tampa Tactical Supply, LLC will confiscate such items and the owner will surrender all rights of ownership to Tampa Tactical Supply, LLC.  Storage fees must be paid in full before the owner can reclaim their property if fees do not exceed the value of the property.  In the even that such item is transferred to Tampa Tactical Supply, LLC from another licensed dealer, that dealer will be contacted and offered the ability to have the item returned to them if the selling dealer agrees to pay all associated transfer fees, shipping fees, and storage fees.